ServiceChannel
Loading..
Create search and edit WOs anytime from anywhere to minimize the
time required to get your WOs completed. For licensed
ServiceChannel customers only.
Search Work Orders By:
Tracking Number
Work Order Number
Purchase Order Number
Location Keyword
Reassign Work Orders
Filter Work Orders by Status Trade Category and Priority
Edit Work Order Details:
Status
Priority
Schedule Date
Trade
Provider
NTE
Purchase Order Number
Description
Category
Add/Review WO notes
Add/Review Attachments for notes and WOs
Create work orders anytime from anywhere and get them to your contractors quicker saving you time and reducing remediation time.
Search Work Orders By:
Tracking Number
Work Order Number
Purchase Order Number
Location Keyword
Reassign Work Orders
Filter Work Orders by Status Trade Category and Priority
Edit Work Order Details:
Status
Priority
Schedule Date
Trade
Provider
NTE
Purchase Order Number
Description
Category
Add/Review WO notes
Add/Review Attachments for notes and WOs
Create work orders anytime from anywhere and get them to your contractors quicker saving you time and reducing remediation time.
Show More >
ServiceChannel / What's New in vUnknown
FIXED
- There was an issue affecting the Decision Tree workflow with overrides. As a result, work orders submitted through the Decision Tree path were assigned either a wrong trade or a wrong provider. Overrides are now triggered correctly per issue list and dashboard settings.
- Decision Tree answers captured during the work order creation via the mobile app didn’t appear in the MS Excel work orders report in Service Automation. Decision Tree data is now properly populated in the report.
- There was an issue affecting the Decision Tree workflow with overrides. As a result, work orders submitted through the Decision Tree path were assigned either a wrong trade or a wrong provider. Overrides are now triggered correctly per issue list and dashboard settings.
- Decision Tree answers captured during the work order creation via the mobile app didn’t appear in the MS Excel work orders report in Service Automation. Decision Tree data is now properly populated in the report.
